One end customer is one organisation's Creatio — every instance it runs, from production to the sandbox, and everyone who looks at any of them. That is the only thing we count.
More than ten customers is usually a conversation rather than a checkout. Talk to us and we will work it out with you.
Billed in USD, renews until you cancel, tax added at checkout. By subscribing you agree to our Terms and Refund Policy.
Inside one end customer, nothing else is metered.
| Feature | What it means | Limit |
|---|---|---|
| Indexing | ||
| Creatio instances | Production, pre-production, and the sandbox nobody admits to. Comparing them is the point. | Unlimited |
| Indexes | Re-run on demand or on a schedule. No per-snapshot charge and no data-volume tier. | Unlimited |
| What gets captured | Every entity, field, lookup, page, business process, business rule, DCM case, role and dashboard — plus the edges between them. | Included |
| Explorer | ||
| Browse the index | The web app for reading how the instance is actually built. | Included |
| Cross-references | Everywhere a field is read, written or referenced across the whole instance. | Included |
| Blast radius | What a change would break, before you make it. | Included |
| Checks and reports | ||
| Ranked checks | Automations that run twice, automations that can never run, triggers firing on every save, triggers waiting on a deleted column, permission gaps. Ranked, never guessed. | Unlimited |
| Release reports | Compare two indexes across time or across environments, with process version lineage and anything that reached production outside the pipeline. | Unlimited |
| Benchmarks | Security, Implementation and Release Readiness, scored with dated evidence an auditor accepts. | Included |
| AI agents | ||
| Hosted MCP server | Claude, Cursor, Codex, or anything else that speaks MCP. No lock-in. | Included |
| Agent queries | what_happens_when, explain_process, what_writes, impact_of, run_checks, what_changed, diagnose. Every one returns a verdict rather than a document. | Unlimited |
| Training on your data | We never do it, and there is no AI provider in the chain to send it to. | Never |
| Access and security | ||
| People | Engineers, architects, release managers, auditors. Seats are not what we sell. | Not counted |
| Write access to Creatio | ctx10 only ever reads. Four separate locks enforce it. | Never |
| Your own database | The index we build for you is a database of its own, and every query against the captured rows is scoped to your workspace before it runs — or refused. | Included |
| Query log | The command we received, the command we ran, and who asked. | Included |
| Single sign-on | Not switched on yet. Listed here so the answer does not change quietly. | Planned |
| Support | ||
| Email and phone | Answered by the people who build it, within one business day. | Included |
| DPA and security review | A signed DPA or a security questionnaire filled out, on request. | Included |
| Money-back guarantee | From your first payment, no reason required. | 30 days |
There are no published limits above because normal work never reaches one, not because no ceiling exists. If usage for one customer stops looking like people and agents asking questions and starts looking like automated bulk extraction, we will come and talk to you before we do anything else. We have not had to yet.
We run it on your instance first. Thirty minutes, read-only, on a test copy or your live system, and you keep the report whether or not you go ahead. Not a trial tier with features removed — the product, pointed at your configuration. It runs under the same read-only locks and the same standard Data Processing Agreement as a paid subscription, so the paperwork is in place before the first index is built.
Every subscription then carries a 30-day money-back guarantee. Terms on the Refund Policy page.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns. Paddle handles payment, invoicing, and sales tax or VAT wherever you are, and appears on your statement instead of us.
Cancel whenever you like; access runs to the end of the period you have paid for. A price change never applies to a term already paid, and you hear about it before a renewal rather than after.
Last updated 4 August 2026